Blog: Customer Experience and Engagement Insights | JRNI

Featured blog

3 tips for executing a successful appointments strategy

November 02, 2021

3 minute read

JRNI Retail, Finance

Whether you’re currently using an appointment scheduling solution or about...

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Most recent

May 02, 2022

1 minute read

Mike Lewis Retail

From Hybrid Working to Hybrid Retail

December 21, 2021

7 minute read

Jake Rheude Retail

Omnichannel eCommerce — More Than a Buzzword This Holiday Season

December 15, 2021

8 minute read

JRNI Retail

How Retail Adapted in the Face of COVID-19

December 10, 2021

3 minute read

JRNI Retail

3 takeaways from our recent retail consumer research

December 02, 2021

7 minute read

JRNI Retail, Finance

Enterprise-level compliance: The ISO 27001 certification process

November 17, 2021

7 minute read

JRNI Retail, Finance

Why use a virtual queue?

November 09, 2021

4 minute read

JRNI Finance

Hybrid banking services: How to deliver a great customer experience

October 19, 2021

4 minute read

JRNI Retail

How retailers can prepare for Black Friday in 2021

October 12, 2021

4 minute read

JRNI Finance, JRNI News

Digital banking trends and the future of physical branches

October 05, 2021

2 minute read

Sandeep Bhanote Other

Radius8 and JRNI: Bridging the gap between digital and physical shopping experiences

October 01, 2021

4 minute read

Mike Lewis Finance

It’s still a pandemic - why am I in line at my bank?

September 28, 2021

4 minute read

JRNI Retail, Finance

How to improve communication during video appointments

Most Read

September 14, 2021

4 minute read

JRNI Retail, JRNI News

Prep the halls: 2021 holiday shopping season trends and tips

November 09, 2021

4 minute read

JRNI Finance

Hybrid banking services: How to deliver a great customer experience