Blog: Customer Experience and Engagement Insights | JRNI

Featured blog

Infographic: Facilitating the customer journey - the ROI of enterprise appointment scheduling software

July 29, 2022

1 minute read

JRNI Retail, Finance

As we mentioned in our detailed accompanying white paper, Facilitating the...

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Most recent

September 21, 2022

6 minute read

JRNI Retail, Finance, Other

You’ve heard of the No Show. Discover, and avoid, the Whoa Show

September 14, 2022

4 minute read

JRNI Finance

The Handoff: A decisive moment in the customer journey

August 23, 2022

3 minute read

JRNI Retail, Finance

3 tips for lobby management optimization

July 31, 2022

5 minute read

JRNI Retail, Finance

The ROI of improving appointment setting and customer acquisition

July 25, 2022

4 minute read

JRNI Retail, Finance

B2B2C needs in enterprise appointment setting software

July 22, 2022

1 minute read

JRNI Retail, Finance

Infographic: 5 must-haves for enterprise appointment scheduling software

May 02, 2022

1 minute read

Mike Lewis Retail

From hybrid working to hybrid retail

December 21, 2021

7 minute read

Jake Rheude Retail

Omnichannel eCommerce — More Than a Buzzword This Holiday Season

December 15, 2021

8 minute read

JRNI Retail

How Retail Adapted in the Face of COVID-19

December 10, 2021

3 minute read

JRNI Retail

3 takeaways from our recent retail consumer research

December 02, 2021

7 minute read

JRNI Retail, Finance

Enterprise-level compliance: The ISO 27001 certification process

November 17, 2021

7 minute read

JRNI Retail, Finance

Why use a virtual queue?

Most Read

November 09, 2021

4 minute read

JRNI Finance

Hybrid banking services: How to deliver a great customer experience

November 02, 2021

3 minute read

JRNI Retail, Finance

3 tips for executing a successful appointments strategy