One Platform for Customer Engagement Success
The jrni platform drives increased revenue per customer, improves staff productivity, boosts customer retention, enables clear events and activations ROI reporting, and smooths the digital-physical handoff between online and in-store. jrni makes every brand moment matter.
20+
Countries
5
Continents
25+
Languages
20,000+
Users Enabled
1,000,000+
Engagements Facilitated
$2,000,000,000
Annual commerce through jrni
20+
Countries
5
Continents
25+
Languages
20k+
Users Enabled
1m+
Engagements Facilitated
$2b
Annual commerce through jrni
We build stronger customer connection
Our In-person Interaction Platform gives you a single, connected solution to build and staff personalized customer journeys across appointments, local events and queuing.
Queue Management
- Make a good impression on new walk-in customers without the wait.
- Provide customer satisfaction for existing customers walk-ins.
- Drive customer satisfaction for existing customers in person.
Analytics
- Deeper insight into value of consumers and stakeholders by segment.
- Real-time visibility into stakeholder behavior, such as arrival time, check in status, areas of interest, and product preferences.
- Ability to access and capture core KPIs for your business: volume, velocity, leakage, productivity.
What Our Clients Say
Learn how the world's largest companies use jrni to change the way they do business.
Global Enterprise Scale
JRNI is trusted by the world’s leading enterprises to handle their highest-value customer engagements. Our hierarchical enterprise level management for brand and consistency allows for regional flexibility with corporate central control.
