Built for enterprise-level businesses

Our customer engagement platform provides a robust, scalable, and modern user experience

JRNI easily integrates with all customer-facing applications and infrastructure – creating and connecting human-to-human interactions with existing enterprise systems.

Platform overview

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The journey of JRNI

JRNI is transforming the way thousands of companies manage their customer relationships

Step 1: Engage

Our intelligent platform identifies the best opportunities to start conversations with customers and prospects.

Step 2: Convert

Once the opportunity for a customer engagement has been detected, the most qualified expert will be connected with your visitor.

Step 3: Measure

Your data is analyzed from ROI to staff and resource performance, to customer satisfaction and much more.

By Industry

Retail

We provide leading retailers with powerful scheduling experiences that create profitable customer relationships. Using big data, JRNI helps drive smarter decision-making that reduces administrative cost by 50%, generates a threefold lift in spend, and creates a 95% conversion rate.

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Financial Services

JRNI offers a range of retail banking engagement solutions to help personalize the relationship and in-branch experience. Whether it’s a first-time mortgage appointment, or a lifelong customer planning their retirement, our secure and efficient scheduling solutions handle the unique requirements of the financial services customer.

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Government

JRNI helps government departments simplify complicated, high-volume requirements by enabling governments to digitize complex scheduling tasks. JRNI helps improve the citizen experience, and create enormous staffing and administrative efficiencies along the way.

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Don’t see your industry?

Our experience spans industries - telecommunications, healthcare, education, manufacturing, media, software, and more.

Speak to an expert today to discuss your unique requirements

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We can help you deliver success

JRNI was built to benefit key roles in any organization.

Whether you’re a marketer trying to prove the success of your campaigns and grow conversion rates, an operations chief trying to optimize your physical locations, or a customer experience lead trying to drive foot traffic and customer loyalty – JRNI has the expertise to help your business succeed.

Deep-dive into JRNI today