Datasheet: Platform Overview
The JRNI Intelligent Customer Engagement Platform helps brands create personalized experiences, in-person and virtual, that consumers crave. Seamlessly integrating the power of events, 1:1 appointments and queuing, JRNI helps brands increase consumer engagements, deliver exceptional experiences, create brand loyalists and grow long-term sustainable revenue.
JRNI is the first and only global SaaS platform using AI to power enterprise solutions for Event Management, Appointment Scheduling, and Queuing, plus industry-leading analytics. JRNI helps businesses offer unique and personalized remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.
- The JRNI Scheduling Engine is a smart algorithm that personalizes the staff experience based on available locations, services, staff members, time zones, and ensures fair booking allocation.
- The JRNI Experience Apps are a user-friendly ecosystem of tools that simplify the process of booking and managing appointments, queues or events for customers and staff.
- JRNI Analytics measures the efficacy of engagement strategy by reporting key indicators such as volume, lead times, and staff productivity
To learn more about JRNI's key features and capabilities, download the datasheet now.