As we mentioned in our detailed accompanying white paper, Facilitating the Customer Journey: Delivering Customer Centric Experiences in a Hybrid World, many companies are still using the legacy omni-channel approach to customer digital experiences, which can result in a lack of uniformity when it comes to customer engagement.
Instead, businesses need to adopt a customer-first mindset, with the customer at the center of every decision. Digital appointment setting is one of the key ways to provide a convenient, customer-centric experience and bring the best of both worlds to the interaction - the convenience, predictability and productivity of the digital journey with the white-glove, highly personal and effective live interaction.
This infographic shows the ROI of enterprise appointment scheduling software, including:
- Annual ROI including payback
- Expected growth in appointments
- Potential increase in event bookings
- and more...
It's free! View the full infographic below.
