Radius8, now part of the Carat omnichannel commerce ecosystem at Fiserv, enables retailers to connect a brand’s digital and physical commerce strategy. By making a retailer’s eCommerce presence geo-aware, merchants are able to create more commerce by digitally surfacing relevant, hyper-local experiences for their customers. With the continued rise in mobile web traffic, Radius8 helps customers easily locate a retailer’s nearest store, identify special services, and access unique geo-fenced promotions. The result for the business is optimized online conversion, and an increase to in-store traffic and store-level productivity.
Radius8 enables businesses to improve ROI by efficiently delivering location-relevant consumer journeys (promotions, purchasing, customer service, informational) with quick-to-market offerings that require no technical integration. Benefits include:
Local targeting at scale: Easy-to-use, business-focused management of your physical locations and market experiences
Real-time engagement: Communicate and update customers in real time regarding changes in operation, on premise events, interactive experiences, and promotions
Faster speed to market: Rapid go live, with minimal setup
Measurable results, rapid ROI: Easily measurable results with rapid path to return
Radius8 is part of the Carat omnichannel commerce ecosystem that more securely delivers unlimited payment experiences across the most popular channels and devices. Carat enables clients to easily access pre-integrated solutions – such as Radius8 – that allow businesses to imagine and realize cutting-edge customer journeys.
Streamlining appointment booking with JRNI and Radius8
Together, JRNI and Radius8 can streamline appointment booking to shoppers. By presenting the available appointments at the nearest location automatically, Radius8 helps reduce customer confusion and compresses the number of clicks required to get an appointment booked. The result can be increased customer satisfaction and number of appointments scheduled.
Customers leveraging Radius8 and JRNI can take advantage of this value-add connection between the technology. To add the JRNI-powered appointment card to your Radius8 implementation, simply log into the Radius8 web interface, drag and drop the card from the partner library, style the experience, and activate. The experience automatically determines the nearest store, queries available appointments, and returns customer appointment requests to be managed in the JRNI back office.
The powerful combination of JRNI and Radius8 provides a seamless mobile web experience for today’s omnichannel shopper – which is essential for merchants to enable. Together JRNI and Radius8 are helping bridge the gap between online and physical shopping experiences.