With so much innovation flourishing due to significant investment, the Australian technology community shows no signs of slowing down.
For JRNI, that means we’re growing to meet demand and looking for talented people like you to join our team.
Take an inside look at our Sydney office, and meet some of our team members and customers, and then you can visit our Careers page to apply to #jointheJRNI.
Our teamwork philosophy
Located at 64 York St., Level 12 in the heart of downtown Sydney, our office is home to numerous teams, including support, implementation, customer success, sales, solutions, technical architecture, and management.
Working cross-functionally, our team collaborates with each other to ensure that we’re providing our customers with the best technology solutions.
“I’m part of a global team, and I always feel supported from both local and global resources,” said Elliot Campbell-Smith, Technical Solutions Architect. “We’re always open to exploring new ideas for our customers, and we’re always pushing each other to execute on those ideas.”
The best part of working in our Australian office is the teamwork. While we’re a growing group, we’re also a tight-knit circle, so we work together to accomplish our customers’ goals.
“We've cultivated a team mentality, keen to share each other’s success, while focused on delivering exceptional experiences for our customers,” said Jonathon “Jono” Coleman, Asia-Pacific general manager. “Everyone across the globe is eager to contribute to our success in the Asia-Pacific region. It’s been exciting to see how we've scaled the business with a start-up feel.”
No matter if we’re working with colleagues in London, Boston, or Manchester, N.H., we’re “one team, one JRNI,” as we say. Not to mention that we also have some fabulous workplace perks, such as 90-days, full-pay maternity and paternity leave, flexible working options, personal learning days, volunteering days, and more.
Our customer snapshot
We’re proud to call some of the region’s most notable financial services, retail, and technology companies our customers. While we have more than 1,100 customers globally, here’s a peek at some of our local ones:
A “Big Four” retail bank, ANZ has been one of our customers for the past three years and has used our technology to allow their customers to make appointments online to visit branches. Over the course of our partnership, we’ve helped them improve their customer experience and staff productivity.
A division of Police Bank, Border Bank is an Australian mutual financial institution serving the wider Department of Home Affairs community. Its traveling mobile lenders rely on JRNI to provide personalized in-home experiences via appointments for mobile lending. They’ve seen tremendous success in the amount of appointments that their customers have booked since they’ve implemented JRNI earlier this year.
Super Retail Group
One of the region’s top 10 retailers and listed on the Australian Stock Exchange, Super Retail Group uses our platform to allow customers to schedule appointments for automotive parts and installation.
Established in 1979, Baby Bunting is Australia’s largest specialty nursery retailer and one-stop baby shop. With JRNI, Baby Bunting’s customers can arrange appointments for all-important car seat fittings.
Bringing the best in global cosmetics, MECCA Brands is a high-touch, high-service beauty boutique. Their customers can schedule beauty appointments and group makeup tutorials.
A leading telecommunications company, Spark uses our platform for in-store events and appointments at their flagship stores. We help them provide personalized experiences for new devices, training, and troubleshooting.
Come work with us
There’s no better time to join our team in Sydney. You’ll help our existing and future customers use the JRNI platform in visionary ways, challenge the status quo in technology, financial services, and retail, and, of course, have fun.
“You get to work with some truly amazing people day in and day out, and it’s inspiring to see everyone come together and work towards something that delivers immense value to our customers,” said Prash Ranjan, customer experience solutions lead. “Most of all, we celebrate our achievements, and we’re always up for the next challenge.”
Sound like you? Check out our open roles here. We can’t wait to hear from you!