White Glove Service
Why all retailers need a premium customer engagement strategy and how to achieve it
Retailers are approaching service with fresh eyes in response to emerging consumer needs and desires. This paper will outline ideas for responding, and delivering white glove service.
-- how personalized appointments are gaining favor
-- how consumers are looking for hyper-convenience
-- how retailers are training staff in customer centricity
-- to understand the VIP experience - for all shoppers
-- how white glove service is becoming the standard