Turning Holiday Shoppers into Brand Advocates
Generating long-term revenue through improved customer engagement
Black Friday and Cyber Monday shoppers are known to have a lower lifetime value (LTV) than customers acquired at any other time of the year. How can brands do you improve this to generate long-term revenue from their holiday campaigns?
To thrive in the world of retail, brands must go beyond pushing products to create a memorable, personalized shopping experience. Omnichannel customer journeys, such as virtual and in-store appointments, online wish lists, and flexible fulfillment options are crucial to support this. With a little pre-planning and some well-placed calls to action, retailers can gain a 360-degree view of shoppers across all channels to better meet consumers where they want.
Attend Turning Holiday Shoppers into Brand Advocates to hear from Angie Tiwari, Director of Retail Strategy at JRNI, and Chris Bartling, Senior Product Marketing Manager at Mad Mobile to discuss customer engagement strategies to increase repeat purchases:
- How to help shoppers navigate the blend of in-store and online shopping
- Tactics to improve customer engagement and create longer lifetime value (LTV)
- How our appointment tool and instore technology drive customers to be brand advocates.
Get the most out of your hard work this holiday season!
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