B&H uses JRNI’s online appointment scheduling technology to allow customers to arrange one-on-one appointments with in-store experts, creating convenience for consumers and eliminating manual bookings for staff. The result? More than 1,000 appointments scheduled online in the first five months of deployment to meet with B&H’s experts at its 34th Street SuperStore in New York.
In this case study, you'll learn about:
- The challenges B&H experienced when they were using email to book appointments (before JRNI)
- Why B&H selected JRNI as their technology partner of choice
- What B&H wanted in their online appointment scheduling technology
- The impressive results B&H has achieved since project go-live
