The rise of hybrid banking
Tips on balancing physical and digital banking to meet new consumer demand
Enabling hybrid banking experiences
To put it simply... a lot has changed in the financial services industry. Between the acceleration of digital transformation during COVID-19, and ever-changing consumer behavior, banks and credit unions have been put to the test to keep up with it all. Through new digital channels and technology, consumers have been empowered to bank on their terms: when, where, and how it's convenient to them. Consumers are now seeking out hybrid banking experiences that combine digital empowerment with human expertise.
In this piece, you'll learn:
- Why hybrid banking is on the rise
- How to enable hybrid banking
- Which financial institutions are seeing success with hybrid banking