Optimizing the branch: Part 1
The role of the bank branch today
For some customers, bank branches are an indispensable, yet unexciting part of daily life. For others, they’re a brightly-branded resource hub where people and technology come together to keep our financial lives flowing smoothly. For banks themselves, at least for now, they will have to be both. The total number of branches may be diminishing, but nobody is writing them off just yet – In Part 1 of our two part eBook series, we take a look at:
- How banks are putting a reinvigorated branch experience at the center of their omnichannel strategies
- Find out why this new experience matters
- How all that retail space - and the new breed of finance professional who works there - can add value to banking in the online era
Get the eBook to learn more!