Datasheet: Call Center
Help call center agents make and manage bookings efficiently.
Great customer experience is the main goal of every omnichannel customer engagement strategy. Even in a modern digital era, your customers expect access to knowledgeable agents should they require further information or have limited access to online channels.
JRNI's Call Center application supports your customer engagement strategy by:
- Managing all bookings from a single interface
- Displaying agent status and all customer history
- Rapidly searching all customer data for personalized service
To learn more about how our Call Center application can work in your business, download the datasheet now.