jrni

The jrni x Halford's Partnership

Give Halford's Autocentres a Customer Experience Tune Up

Halford's already uses jrni in nearly 400 of it's in-store motoring and cycling locations for advanced appointment bookings and queuing processes - now is the time to take the great results to Halford's Autocentres. Discover how Halford's has leveraged jrni to increase booked appointments, reduce customer wait times, and drive higher customer satisfaction. You can reach out to your Halford's account manager to get started:

Shifting Customer Experience to a Higher Gear:

15%

20%

#2

Increase in Booked Appointments YoY

Increase in Customers Serviced in Queue

Most Used Software at Halford's

jrni has facilitated 940,000 appointments in 2025 year-to-date, trending to service over 1,000,000 appointments in 2025!

jrni enabled Halford’s to serve 190,000 queued customers, and identified Bulb Fitting as the most popular service.

Halford’s leaders have identified jrni as the second-most used software across the entire tech stack of Halford’s – a key partnership for growth and success.

Try the experience for yourself:

Ready for a Tune Up?

Simple and Intuitive for Staff

Easy booking and rescheduling appointments.
At-a-glance view of their personal and store appointment calendars.
Deep insight into daily schedules.
Drag-and-drop interface for easy scheduling.
Color-coded appointment calendar with configurable views.
Detailed customer profiles with communication history, past behavior, and more.
Automated confirmations, reminders, and follow-up communication.

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