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We require an online scheduling solution that can create rewarding customer journeys. JRNI makes it easy for our customers to book appointments with us, starting their journeys online and continuing them across all channels.

Jessica Hartnett - Marketing executive

Dunelm

JRNI has been immensely helpful in implementing a fast and simple solution that allows us to host remote appointments for our ‘Made to Measure’ curtains and blinds business. These appointments have proved so popular with customers that we are now working with JRNI to find a way to roll out a similar solution for the rest of our product range. At a time when a large proportion of our business is non-operational, the ability to service our customers through these appointments provides a new and much-needed revenue stream.

Jonti Pajwani - Ecommerce Digital Leadership

We are more agile now, and able to make decisions based on intelligence that we simply didn’t have before. We can monitor and have great insight on areas like capacity, time management, return on investment.

Jessica Lugo - VP Retail Strategy Officer at Oriental Bank