Customer Information and Order History
Access a rich customer profile including personal preferences and past purchases. Gain insight into a customer’s online activity including their wishlist and browsing history.
Black Book Management
Manage a client book for your VIP customers including taking notes, tracking birthdays and anniversaries. Use the closet feature to see pictures of all previously purchased products.
Interact with customers after they leave the store with personalized messages through SMS, Email, Whatsapp, WeChat, Facebook Messenger, and more. Use templates to say just the right thing.
Ensure that associates can facilitate future store visits by booking appointments on behalf of customers using JRNI.