Press release: jrni is pleased to announce its successful collaboration with Pro Infirmis, the leading specialist organization for people with disabilities in Switzerland. Thanks to online appointment booking, people seeking advice can now arrange individual consultation appointments even more easily.

Digital accessibility for inclusive advice

Pro Infirmis is committed to equality and self-determination for people with disabilities. A central component of this commitment is individual advice in various areas of life – from social insurance and personal assistance to housing and work integration.

With the implementation of jrni’s online appointment booking solution, Pro Infirmis is making this consultation process even more accessible: customers can now book appointments with a specialist in a self-determined and barrier-free manner – around the clock and independent of telephone times.

“Flexible and barrier-free appointment booking is essential to make it easier for everyone to access our advisory services. jrni’s digital solution allows us to do just that – efficiently, intuitively and independently of opening hours.”

– Head of Counseling at Pro Infirmis

This is how the online appointment booking works:

Via the Pro Infirmis website, people seeking advice can quickly and easily make an appointment for a face-to-face or telephone consultation. The system displays the availability of advisors in real time so that customers can choose a suitable appointment directly.

✔ Individual advice in various specialist areas
✔ Easy online booking around the clock
✔ Automatic confirmation and reminder functions
✔ Accessible use for people with different needs

More efficiency for advisors

In addition to the improved customer experience, the Pro Infirmis team also benefits from the new solution: the automated appointment booking reduces the administrative workload and creates more time for the actual consultation. In addition, advisors can send direct links to their available appointments to speed up coordination processes.

“Digital appointment booking is not just a convenience feature – it increases efficiency and accessibility in equal measure. For organizations like Pro Infirmis, this is real added value.”

– Marvin Felder, CEO Calenso

This is the appointment process at Pro Infirmis:

About jrni:

jrni for Business is the new solution born from the merger of UK-Based jrni and Swiss-based Calenso. The result is an enhanced solution that specializes in digital appointment management and offers efficient solutions for companies from various industries. With a clear focus on data protection and user-friendliness, leading companies from the insurance, legal, retail and consulting sectors rely on jrni for Business’s appointment solution to increase operational efficiency and customer loyalty.

The enterprise experience of jrni, merged with the improved user experience of Calenso, has uniquely positioned jrni for Business as a leading solution in the field of digital appointment management and demonstrates how innovative solutions and meaningful partnerships can revolutionize customer service and efficiency in the public sector.