No more tedious tire searches

Everyday work without jrni? Not imaginable!

Right from the start, Yourwheels only considered jrni as a partner for online bookings. Right from the start, the customized appointment booking tool was easily integrated into the company’s own system. Like many other companies, Yourwheels also wants to meet the requirements and wishes of its customers and does not have it easy: On the one hand, end customers want simple and standardized processes, which on the other hand should be optimally adapted to the different processes of the workshop. With its direct online availability, intuitive user interface and the possibility of individual and agile customization, jrni perfectly covers the different needs of Yourwheels’ stakeholders and thus manages to create added value for all stakeholders.

“For Yourwheels, direct online appointment booking is of central importance.”

Uncomplicated and versatile – that’s jrni!

Yourwheels have always been aware of the complexity that today’s appointment booking entails and have never underestimated it. This is precisely why they were looking for a partner who could offer usable and well thought-out modules and round this off with a great deal of experience. Yourwheels sees real advantages in jrni’s rapid implementation, uncomplicated cooperation and numerous useful interfaces. Youwheels is aware that booking appointments is more complex than it seems at first. That’s why they were looking for a partner with experience and usable modules for online appointments. What convinced them about jrni was the well thought-out and already very complete tool with various interfaces. In addition, the flexible and uncomplicated cooperation was a real plus point, which enabled rapid implementation.

“That’s why we were looking for a partner with experience and usable modules for online appointments.”

Switching to jrni? No problem with Yourwheels tips!

As Yourwheels has been using jrni from the outset, they were able to adapt accordingly. The introduction was not an explicit challenge for them. They advise other companies to make a customer-oriented process orientation in advance, as this facilitates the use of jrni.

The use of jrni at Yourwheels

Yourwheels offers the purchase of tires for cars, motorcycles and bicycles with the associated services. After selecting the service – which can also be used without a purchase – an appointment can be booked directly online at a desired garage or workshop. Therefore, an appointment is booked via jrni for every purchase including a service or just a service. The booking of the individual garages on Yourwheels works with the logic and backend of jrni. Comparatively speaking, no financial savings can be identified, as jrni has been in use from the outset. However, Yourwheels was able to benefit from the jrni team’s many years of experience in the development of customized solutions, resulting in a comprehensive and adapted solution that saves a lot of time and nerves. In addition, the entire process together with the experienced team had a positive impact on the development of a mature solution.

“After selecting the service (…) an appointment can be booked directly online with a desired garage or workshop.”

And how do customers react?

Making appointments online has been a unique selling point of Yourwheels from the very beginning and is highly appreciated by customers.

We recommend jrni because…

… on the one hand, a ready-made, very comprehensive tool with various interfaces is already provided, but this can still be flexibly adapted to specific needs if required.

Thank you Yourwheels and Hostettler AG for your trust and the good cooperation!

About jrni:

jrni for Business is the new solution born from the merger of UK-Based jrni and Swiss-based Calenso. The result is an enhanced solution that specializes in digital appointment management and offers efficient solutions for companies from various industries. With a clear focus on data protection and user-friendliness, leading companies from the insurance, legal, retail and consulting sectors rely on jrni for Business’s appointment solution to increase operational efficiency and customer loyalty.

The enterprise experience of jrni, merged with the improved user experience of Calenso, has uniquely positioned jrni for Business as a leading solution in the field of digital appointment management and demonstrates how innovative solutions and meaningful partnerships can revolutionize customer service and efficiency in the public sector.