jrni

Customer

Signet Case Study

Signet Drives Customer Engagement With JRNI Appointments

Signet Jewelers is the world’s largest retailer of diamond jewellery operating companies such as Jared the Galleria, Zales, Kay Jewelers, Blue Nile, and more. … Read More

Oriental Bank Case Study

Oriental Bank reduces wait times by over 50%

Founded in 1964, Oriental (“Eastern” in English) is one of the island’s largest banks, and is solely focused on serving the needs of Puerto Rico’s consumers and businesses. Through its principal operating subsidiaries, Oriental Bank and Oriental Financial Services, the Company distinguishes itself based on its highly experienced client-oriented staff delivering an unparalleled level of service to their clients. … Read More

Room & Board Case Study

Room & Board: Modern Retailing Meets Modern Furnishings

Room & Board has been creating practical, timeless, and comfortable modern furnishings for more than 40 years. The company prides itself on sustainable practices, American craftsmanship, and exceptional customer service. They currently have 19 retail locations across the USA along with a call center, all staffed by Design Associates who are passionate about helping customers create homes (and businesses!) they love. … Read More