Customer

An innovative and market leading global bank, ranked in the Top-5 Largest global bank with offices in over 60 countries, 40 million customers worldwide, and over 200,000 employees. A top 20 largest global company, according to Forbes. … Read More

Raymond James selects JRNI to help support their wealth managers by providing them with enterprise-level appointment scheduling technology to enhance customer experience and boost operational efficiency. … Read More

An innovative and market leading global bank, ranked in the Top-5 Largest global bank with offices in over 60 countries, 40 million customers worldwide, and over 200,000 employees. A top 20 largest global company, according to Forbes. … Read More

Visions Federal Credit Union is a credit union founded in the Southern Tier of New York in 1966. They currently have over 50 locations throughout the Southern Tier, Central NY, Northern Pennsylvania, and Northern New Jersey. … Read More

Established in Melbourne as a family-owned business in 1979, Baby Bunting is now Australia’s largest specialty nursery retailer and one-stop-baby shop. They currently employ 1,400 people in 61 stores across Australia. Baby Bunting caters to parents of children from newborn to three years old. The company is designed to provide the most enjoyable experience and best customer service for parents from its parenting rooms to its gift registry and accredited car seat fitting services. … Read More

Barnsley Metropolitan Borough Council works hard to serve over 243,300 residents in the north of England. They wanted to enable digital channel shift for their Registration Services by allowing citizens to book appointments using a simple online process. … Read More

Falck is the largest roadside assistance provider in Denmark, and their service is provided as a subscription to private, corporate, and public companies. As part of the subscription, Falck offers a range of services to make the ownership of a car as convenient as possible. … Read More

With decades of accumulated product and style expertise, Harry Rosen is an international men’s boutique that delivers a curated selection of the world’s top menswear from luxury designers for the modern man. Over the past 67 years, Harry Rosen has provided exemplary service, advice, and personalization, catering products and services to their clients’ unique needs. … Read More

Monkhouse Schoolwear is an outfitter of school uniform and physical education kits to over 850 schools across the UK from its 31 stores. They worked with JRNI to introduce an online appointment booking system within a matter of weeks to secure a safe way for customers to prepare for ‘back to school’ at the height of the COVID-19 outbreak. … Read More

With different audiences come different challenges, but for Anthrologie and BHLDN, there was one commonality: the need for the stores to connect with customers in a unique and personalized way, and to find a single booking solution that would work for multiple brands while supporting in-store appointments, virtual appointments, and email consultations. … Read More