A product suite designed to help you through.
Solutions for Retail
Solutions for Financial Services
Blogs, guides, and solutions
Enabling consumers to engage with businesses via the channel of their choice.
Create profitable omnichannel engagements through simple scheduling.
Ensure your event is unique with scalable, flexible software solutions.
JRNI Virtual Queuing
Enhance the customer waiting experience.
Get the most value out of your data.
Leveraging JRNI's ecosystem.
Accelerate conversions with omnichannel experiences such as appointments.
Banks and Financial Institutions
Facilitate customer engagement with online scheduling and in-branch services.
Give members the personalized experience they expect with a solution designed just for credit unions.
Eliminate long queues and streamline customer service.
Enabling the customer journey.
Keeping up with innovation.
Building the team of the future.
Meet the Team
See the team behind JRNI.
Extending the ecosystem.
Meet the JRNI team at an event near you!
Blogs, guides, and solutions for navigating through COVID-19.
Providing the tools you need to make the best decision.
Keeping up with the market.
Sharing the latest trends in the experience economy.
Outlining the full endpoint documentation for JRNI.
November 06, 2018
0 minute read
Today's retailers are struggling to bridge the gap between their physical and digital channels, but some forward-thinking retail executives have figured out how to capitalize in this changing world.
Check out some of the successes that they have seen in our latest infographic.
To download, view this PDF.
Hayley-Jayne “HJ” Cone is responsible for overseeing JRNI's global customer experience and retention strategies. Since joining the company in June 2016 she has created then expanded the company’s Customer Experience function: Customer Success, Professional Services and Support. HJ believes every company’s success comes through customer-focused operational excellence and shares her experiences regularly in global Customer Success forums and events. HJ has repeatedly built, restructured and led customer-focused teams in start-up, scale-up and FTSE:100 companies across the Americas, Asia-Pac, Europe and the Middle East. When not driving company performance, HJ is a qualified personal trainer specialising in GP referrals, and completed a “Grand Design” by mostly demolishing and re-building her house.
March 16, 2021
5 minute read
June 17, 2021
7 minute read
June 08, 2021