Blog: Customer Experience and Engagement Insights | JRNI

Most recent

October 31, 2018

4 minute read

JRNI Retail

How Waitrose increases customer loyalty with in-store events

October 23, 2018

5 minute read

JRNI Finance

Creating the bank of the future

October 12, 2018

5 minute read

JRNI Retail

The future of retail customer engagement

July 16, 2018

2 minute read

Graeme Greenwood JRNI News

BookingBug introduces new Salesforce and Microsoft integrations

July 09, 2018

5 minute read

JRNI Finance

How Oriental Bank cut branch wait times by over 50%

June 01, 2018

3 minute read

JRNI Finance

How to revitalize your bank’s CX strategy

May 08, 2018

3 minute read

JRNI Finance

The state of modern banking

January 31, 2018

6 minute read

JRNI Retail

8 examples of in-store events that bring in customers

January 24, 2018

4 minute read

JRNI Retail, Finance

6 ways to minimize employee downtime and improve engagement

January 02, 2018

3 minute read

JRNI Retail

3 genius retailers mastering the in-store experience

December 04, 2017

4 minute read

JRNI Finance

Banks need to supercharge branches with latest technology

November 09, 2017

2 minute read

JRNI Retail, Finance

7 ways your organization can help promote scheduling software adoption

Most Read

November 09, 2021

4 minute read

JRNI Finance

Hybrid banking services: How to deliver a great customer experience

November 02, 2021

3 minute read

JRNI Retail, Finance

3 tips for executing a successful appointments strategy