jrni Launches jrni Business, Bringing Enterprise-Grade Appointment Scheduling to Small and Mid-Size Businesses Following Calenso Acquisition

The merger of jrni and Calenso creates a unified scheduling platform spanning enterprise and SME markets, giving growing businesses access to world-class appointment technology for the first time

Boston, MA | Lucerne, Switzerland  — jrni, the global leader in AI-powered customer engagement and appointment scheduling, today announced the launch of jrni Business, a new SME-focused product tier that brings the company’s enterprise scheduling capabilities to small and mid-size businesses. The launch marks the successful integration of Calenso, the Swiss-based SME scheduling platform acquired by jrni in 2025, and signals jrni’s formal entry into the SME market.

jrni Business is an appointments and events-lite offering purpose-built for growing businesses that need professional, branded booking experiences without the complexity or cost traditionally associated with enterprise scheduling software. The product and a free trial is available immediately at jrni.com/jrni-for-business

A Strategic Acquisition Becomes a Market Expansion

jrni acquired Calenso — a cloud-based scheduling platform with a strong SME customer base across Switzerland — in December, 2024. The acquisition was driven by a shared vision: that every business, regardless of size, deserves a seamless appointment experience. jrni has now integrated Calenso’s technology and team into its platform, culminating in today’s unified go-to-market launch under the jrni Business brand.

“The world’s leading brands trust jrni to make every appointment count. With jrni Business, we’re extending that expertise to the mid-market with a solution built for speed, scalability, and real customer impact—while continuing to deepen our investment in the enterprise platform our largest customers depend on.” — Scott McClure, CEO, jrni

“Over the past years, we’ve scaled Calenso’s scheduling technology across hundreds of SMEs throughout Europe — proving that even smaller businesses can unlock real revenue through better appointment experiences. Now, by deeply integrating Calenso into the jrni platform, we’ve built something genuinely new: a seamless growth path where a business can start with jrni Business today and step into the full enterprise universe tomorrow — without ever switching platforms. That continuity is what the market has been missing, and we’re proud to finally deliver it.” — Marvin Felder, General Manager – jrni Business (formerly Calenso)

Appointment Scheduling Built for the Way SMEs Actually Work

jrni has powered millions of appointments across five continents and more than 30 languages for some of the world’s largest enterprises. With jrni Business, that depth of experience is now accessible to businesses with a fraction of the headcount — and available to deploy in days, not months.

Key capabilities of jrni Business include:

Effortless Online Booking — Customers can book, reschedule, or cancel appointments directly from a business’s website, social channels, or mobile app in just a few clicks, 24/7, without requiring staff intervention.

Fully Branded Experiences — Businesses can customize the entire booking journey — colors, fonts, logos, service options, and customer intake questions — to deliver a consistent, on-brand experience from the first click to confirmation.

Native Video Support — For businesses offering virtual consultations, jrni Business includes native video functionality without the need for third-party integrations.

Out-of-the-Box Analytics — Businesses gain immediate visibility into which services drive the most bookings, how far in advance customers are scheduling, and where capacity can be optimized — without requiring data expertise.

Addressing a Clear Market Gap

The SME market has historically been underserved by scheduling technology — caught between consumer-grade tools that lack professional functionality and enterprise platforms that are too complex and expensive to implement. jrni Business is designed specifically to close that gap.

According to internal jrni analysis, the SME scheduling market in the US is roughly $300–500M and growing at 12–15% annually — a meaningful and under-served segment that tools like jrni Business are uniquely positioned to capture.

Availability and Pricing

jrni Business is available immediately. Plans start as low as $49/month for the Starter tier, with a 14 day trial available. Higher tiers are offered on a subscription basis with plans designed to scale with business growth. Businesses can get started at www.jrni.com/jrni-for-business

About jrni

jrni is an AI-powered customer engagement platform that helps businesses manage personalized human interactions — before, during, and after the visit. Through its suite of Appointments, Queuing, and Events products, jrni enables organizations to schedule and manage one-to-one and group experiences that build stronger customer relationships, improve satisfaction and loyalty, and drive measurable revenue growth. Trusted by global enterprises across financial services, retail, wellness, and more, jrni has facilitated millions of engagements across five continents and 30+ languages since 2007. With the launch of jrni Business, the company now serves organizations of every size.

Learn more at www.jrni.com | Contact: sales@jrni.com

About Calenso

Calenso is a Swiss-based online scheduling platform founded in 2015, serving thousands of SMEs across the DACH region. Known for its intuitive interface and strong SME product-market fit, Calenso became the foundation for jrni’s SME expansion strategy following its acquisition by jrni in December 2024.

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Note to press: For hi-res imagery, product screenshots, or to arrange an interview with jrni leadership, please contact bgraham@jrni.com.